Self-serve returns

30-Day Hassle-Free Returns & Refunds at Grottiva.com

At Grottiva.com, your satisfaction is our priority. If you’re not completely happy with your purchase, you can return it within 30 days — with no restocking, return, or exchange fees.

How to Start a Return
Visit the Self-Serve Return Portal on our website. Enter the email linked to your order and follow the prompts to begin.

Fast Processing
We review and process return or refund requests within 1–3 business days after submission. There are no hidden charges.

When to Expect Your Refund
Once approved, refunds are sent to your original payment method and typically appear on your statement within 3–7 business days.